这个酒店绝对不会再去。对英语不好的客人极尽欺骗及侮辱之能事。我们预订的双大床豪华房含双早，每晚将近3000人民币，就去了两十二岁以下不占床孩子和一位成人妈妈，竟然説我们是订的两个成人，要收另外两位小朋友的费用，一共收了两晚206澳元，我们完全可以理解增加一个小童早餐应该收19澳元每晚，我们不能理解为啥要收两个不占床小童的设施使用费用50澳元每人每晚，那我是不是可以理解还需要归还大人的设施使用费用呢！垃圾垃圾垃圾酒店 垃圾垃圾垃圾酒店。这样欺负华人和孩子
Wow — thank you for the amazing review! We’re thrilled you found the hotel beautiful and our staff amazing. We’ll be sure to pass on your kind words to the team. Can’t wait to welcome you back soon!
Thank you for sharing your feedback. We’re sorry to hear that our location wasn’t as convenient for you and that some aspects of your stay didn’t fully meet expectations. We truly value your comments about the food and service — we’re always working to improve and will take your remarks seriously. We hope to have the opportunity to serve you better in the future.
Thank you for your valuable feedback. We're so pleased to hear that you enjoyed the service and found our staff friendly — and we're glad the breakfast quality met your expectations.We also appreciate your comments about the room. We’re currently in the process of refurbishing our rooms, including updating fixtures like electrical sockets, so your next stay should be much more comfortable.We hope to welcome you back soon so you can experience the improvements firsthand!
We're so happy to hear you’re satisfied and even more excited that you're planning to try our restaurants next time — we can't wait to surprise you again! Thank you for your support, and we look forward to your next visit.
