這個酒店絕對不會再去。對英語不好的客人極盡欺騙及侮辱之能事。我們預訂的雙大床豪華房含雙早，每晚將近3000人民幣，就去了兩十二歲以下不占床孩子和一位成人媽媽，竟然説我們是訂的兩個成人，要收另外兩位小朋友的費用，一共收了兩晚206澳元，我們完全可以理解增加一個小童早餐應該收19澳元每晚，我們不能理解為啥要收兩個不占床小童的設施使用費用50澳元每人每晚，那我是不是可以理解還需要歸還大人的設施使用費用呢！垃圾垃圾垃圾酒店 垃圾垃圾垃圾酒店。這樣欺負華人和孩子
Wow — thank you for the amazing review! We’re thrilled you found the hotel beautiful and our staff amazing. We’ll be sure to pass on your kind words to the team. Can’t wait to welcome you back soon!
Thank you for sharing your feedback. We’re sorry to hear that our location wasn’t as convenient for you and that some aspects of your stay didn’t fully meet expectations. We truly value your comments about the food and service — we’re always working to improve and will take your remarks seriously. We hope to have the opportunity to serve you better in the future.
Thank you for your valuable feedback. We're so pleased to hear that you enjoyed the service and found our staff friendly — and we're glad the breakfast quality met your expectations.We also appreciate your comments about the room. We’re currently in the process of refurbishing our rooms, including updating fixtures like electrical sockets, so your next stay should be much more comfortable.We hope to welcome you back soon so you can experience the improvements firsthand!
We're so happy to hear you’re satisfied and even more excited that you're planning to try our restaurants next time — we can't wait to surprise you again! Thank you for your support, and we look forward to your next visit.
